POS Systems for Charlotte
Queen City Hospitality
Charlotte is one of the fastest-growing cities in the US. From the banking towers of Uptown to the breweries of South End, operators need systems that can handle the lunch rush corporate crowd and the weekend nightlife volume.
We help Charlotte operators navigate the crowded POS market, avoid costly mistakes, and implement systems built for local hospitality demands.
Know Your Charlotte Market
Data-driven insights most operators never think about — but should.
Moving to Charlotte region
In the metro area
Fastest growing US metro
Strong consumer spending
Do You Know Your Market Share?
Charlotte's brewery scene is exploding. If your POS can't handle tab pre-auths and keg inventory, you are losing money on every pour.
What percentage of Charlotte's dining spend flows through your venue? If your POS can't tell you how local events affect your traffic or how your margins compare to competitors — you're guessing in a sophisticated market.
What Charlotte Consumers Spend on Dining
Real data on local spending habits — updated quarterly from Census & BLS sources.
Per household on food away from home
Per household on alcoholic beverages
Average per dining/drinking occasion
The Opportunity
The average Charlotte household spends $5,630/year on dining and drinks. That's $15.42/day flowing through local bars and restaurants.
With 380,000 households in Charlotte, capturing just 1% more market share means $21M in additional revenue for local operators.
Your Competition
Annual hospitality spend in Charlotte • Data updated 2026-01-18
Charlotte Hospitality Landscape
Understanding the unique dynamics that shape the local scene.
By the Numbers
Key Market Characteristics
- ● Brewery Culture: Taprooms are the new neighborhood bars.
- ● Corporate Lunch: Uptown needs speed for the banking crowd.
- ● Sports Traffic: Panthers and Charlotte FC drive massive game day volume.
- ● Rapid Growth: New concepts opening weekly in South End.
Charlotte Neighborhoods We Serve
Uptown
- Center City
- First Ward
- Third Ward
South End
- Design District
- Gold District
Arts
- NoDa
- Plaza Midwood
- Villa Heights
South
- SouthPark
- Ballantyne
- Dilworth
Common POS Challenges for Charlotte Operators
These issues cost local hospitality operators real money every season.
Tab Management
Breweries need to start tabs with a card swipe and hand it back. No holding cards behind the bar.
Lunch Rush Speed
Bankers have 45 minutes. Your system can't lag during the 12pm slam.
Staffing Shortages
Rapid growth means competition for staff is fierce. Easy-to-learn systems are key.
What Charlotte Bars & Restaurants Need From a POS
The specific requirements that separate systems that work here from those that don't.
Brewery Tab Workflow
Pre-auth and return card.
- ✓ Tokenization
- ✓ Card on file
- ✓ Roaming tabs
Quick Serve Mode
Fast casual lunch workflow.
- ✓ Kiosk ordering
- ✓ Kitchen display
- ✓ Text when ready
Event Management
Private events for corporate groups.
- ✓ BEO management
- ✓ Deposits
- ✓ Invoice billing
Mobile Ordering
QR codes for brewery patios.
- ✓ Table ordering
- ✓ Tab sync
- ✓ Payment on phone
POS Systems We Help Charlotte Operators Implement
Vendor-neutral recommendations based on your specific venue type and needs.
SmartTab
The gold standard for high-volume bars and nightclubs. Purpose-built for speed with the fastest tab management in the industry.
SkyTab
Strong value proposition for mid-volume restaurants and neighborhood bars. Zero-cost hardware programs help manage startup costs.
Toast
Comprehensive restaurant management with strong online ordering and inventory tools. Excellent for brewpubs and multi-concept groups.
Why Charlotte Operators Work With The Pass POS
We understand local hospitality because we've worked in it.
Vendor-Neutral Advice
We don't sell POS systems — we help you choose the right one. No commission pressure, no hidden incentives. Just honest guidance based on what actually works in Charlotte.
Same Pricing, Better Support
You pay the same price as going direct to the vendor — but you get our contract review, implementation support, and ongoing optimization help at no extra cost.
Contract Protection
Charlotte is growing fast, and vendors are aggressive. We ensure you get a deal that scales with you.
Implementation That Works
We don't disappear after the sale. Menu programming, staff training, workflow optimization — we stick around until your system is actually making you money.