Toast POS System Review
We help you get the most out of Toast's powerful platform without the headache of their support line.
What's In This Review
System Overview
Toast
by Toast
Popular system with good features and integrations. Call-center support model.
Best For:
Restaurants comfortable with call-center support
Key Features
Handhelds
Toast Go 2 devices.
KDS
Digital kitchen screens.
Ordering
Toast Order & Pay.
Pros & Cons
â Strengths
- âĸ Offline mode for internet outages
- âĸ Extensive integration ecosystem
- âĸ Strong online ordering and delivery integrations
â Drawbacks
- âĸ Call-center support (not dedicated rep)
- âĸ Can be challenging to reach live support
- âĸ Contract lock-ins with early termination fees
Venue-Specific Ratings
Restaurant
Good features, but support can be frustrating
Bar
Works but not optimized for high-speed bar service
Nightclub
Not built for nightclub volume and speed
Quick Serve
Excellent choice for fast-casual and QSR
Pricing Breakdown
Starter
- âĸ Higher processing
Standard
- âĸ Per terminal
* Pricing varies based on processing volume, hardware packages, and contract terms.
Our Verdict
Bottom Line
Restaurants comfortable with call-center support
Our Take:
Get the personal attention and expertise you deserve â menu changes, troubleshooting, training, and optimization without the hold times.
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